Marketing template

Welcome WhatsApp Message Templates for Customers

A welcome WhatsApp message greets a new customer or subscriber and sets the tone for the relationship. A warm welcome with a clear next step, or a small first-order offer, works well. Copy a template below.

Simple welcome

Welcome to store_name, name! 🎉 We are glad to have you. Reply MENU to see what we offer, or browse here: link10:24

Welcome with first-order offer

Hi name, thanks for joining store_name! Here is discount% off your first order: use code code at checkout.10:24

Welcome and set expectations

Hi name, welcome to store_name on WhatsApp! We will send you order updates and the occasional offer here. Reply STOP anytime to opt out.10:24

Welcome from a service business

Hi name, welcome to business! We are here to help. Tell us what you are looking for and we will take it from there.10:24

Tip: text in curly brackets like {{name}}is a variable. Replace it with the customer's real details, or map it to a field when you send with ZeniaOne.

FAQ

Frequently asked questions

Are these welcome message templates free?

Yes. Every template here is free to copy and use. Replace the variables in curly brackets with your own details before you send.

Do these WhatsApp templates need approval?

These are Marketing-category messages. On the WhatsApp Business Platform, Marketing template messages need Meta approval before you can send them at scale. ZeniaOne handles submission and approval for you.

Can I send welcome message messages automatically?

Yes. With ZeniaOne you can trigger these as approved templates automatically, based on an order, a due date, a delay or any event, on the official WhatsApp Business Platform.

More template categories

Promotional & offers Order confirmation Payment reminder Abandoned cart Shipping & delivery

Send welcome message messages on autopilot

Turn these into approved WhatsApp templates that trigger automatically with ZeniaOne, on the official WhatsApp Business Platform.

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