The business platform that lives inside WhatsApp
ZeniaOne brings your inbox, marketing, catalog, orders and payments into one place, on the official WhatsApp Business Platform. It is a product of ZeniaPex India Private Limited, built in Gandhinagar, Gujarat.
Make WhatsApp the place a business actually runs on
In India, WhatsApp is already where customers are. They ask for a price on it, confirm an order on it and expect an answer on it. Yet most businesses still bolt together a separate chat app, a CRM, an online store and a payment link, then copy details between them by hand.
We started ZeniaOne to close that gap. The idea is simple: if the conversation happens on WhatsApp, the whole sale should be able to happen there too. One shared inbox for the team, automation for the repetitive work, a catalog and payments for the selling, and an AI assistant to help you keep up.
ZeniaPex India Private Limited was incorporated in 2024, so ZeniaOne is a young platform and we are honest about that. What we offer is breadth in one place and a clear, fair price, so a small team can do the work that used to need four different tools.
The principles behind the product
One platform beats a stack of tools
A separate chat app, CRM, store and payment link is a tax on small teams. ZeniaOne collapses that stack into a single place so you can sell, support and grow without switching screens.
Only the official platform
ZeniaOne runs on Meta's official WhatsApp Business Platform. No unofficial bulk-sender tricks that put your number at risk of a ban, just the compliant, supported way to do business on WhatsApp.
Honest pricing, in rupees
Clear plans that start at 999 rupees a month, billed in INR. Meta charges per conversation separately, the same for every provider, and we never hide it in the fine print.
Commerce belongs in the conversation
People buy where they already chat. A product catalog, orders and payment inside the same thread turn a reply into a sale, instead of pushing the customer off to another page.
AI that helps you reply, not replace you
Automation and an AI assistant handle the repetitive work and draft the first answer, so your team spends its time on the conversations that actually need a person.
Built in India, for how business is done here
We are based in Gandhinagar, Gujarat, and build for the way Indian businesses actually sell on WhatsApp every day, not a template copied from somewhere else.
Everything you need to sell on WhatsApp, in one platform
Each of these is built in, so you are not stitching add-ons together to cover the basics.
Shared team inbox
Every WhatsApp chat in one place, assigned across your team with notes, labels and a full history on each contact.
Automation and chatbots
Auto-replies, keyword flows and a no-code chatbot that qualify, route and answer around the clock.
Broadcast campaigns
Send approved template messages to opted-in customers, then track delivery, reads and replies.
Product catalog
Show your products inside WhatsApp so customers can browse and pick without leaving the chat.
Orders and payments
Take an order and collect payment in the same conversation, with the whole flow captured for you.
AI assistant
An assistant that drafts replies and helps your team move faster on everyday customer questions.
Built for teams that run on chat
If your customers reach you on WhatsApp, ZeniaOne is built for the way you already work.
- D2C and online brands recovering carts and taking orders on chat
- Clinics, salons and studios cutting no-shows with reminders
- Agencies running WhatsApp campaigns for their clients
- Local and service businesses that live in their customer's inbox
- Support teams that need one shared view of every conversation
- Sellers who want catalog, orders and payments in the same thread
The people behind ZeniaOne
ZeniaOne is built by the founding team of ZeniaPex India Private Limited.
Yogesh Sharma
Co-founder
Harshita
Co-founder
Who we are
ZeniaOne is a product of ZeniaPex India Private Limited.
Legal entity
ZeniaPex India Private Limited
CIN
U62013GJ2024PTC156483
Incorporated
November 2024, India
Registered office
305, Capitol Icon, Sargasan, Gandhinagar, Gujarat 382421, India
Support email
support@zeniaone.comPhone
+91 97129 42210Support hours
Monday to Saturday, 10:00 AM to 7:00 PM IST
Website
zeniaone.comParent company
zeniapex.comCommon questions about ZeniaOne
Who makes ZeniaOne?
ZeniaOne is a product of ZeniaPex India Private Limited, a company based in Gandhinagar, Gujarat, India.
Is ZeniaOne an official WhatsApp platform?
Yes. ZeniaOne is built on Meta's official WhatsApp Business Platform, also called the Cloud API, so your number stays compliant and supported.
Where is ZeniaOne based?
We are based in Gandhinagar, Gujarat, India, and serve businesses across the country.
How do I contact the ZeniaOne team?
Email support@zeniaone.com or call +91 97129 42210. You can also use the contact page. We aim to reply within one business day.
How much does ZeniaOne cost?
Plans start at 999 rupees a month, billed in INR, and you can start free. See the pricing page for the full breakdown of each plan.
Run your business from WhatsApp
Connect your number to ZeniaOne and get inbox, automation, broadcasts and commerce in one place.