Automate WhatsApp, and let your business run itself
Reply instantly, follow up, send order and payment updates, run campaigns and answer with AI, automatically, on the official WhatsApp Business Platform. ZeniaOne gives you all of it in one place.
On the official WhatsApp Business Platform. Opt-out handled automatically.
Payments collected
of orders this week
Campaign read rate
What is WhatsApp automation?
WhatsApp automation is using software to handle WhatsApp conversations for you: instant auto-replies, timed follow-ups, broadcast campaigns to opted-in contacts, automatic order and payment notifications, and an AI chatbot that answers and routes chats.
Why the official platform matters
What you can automate on WhatsApp
Auto-replies and greetings
Instant replies to FAQs, greetings and away messages so no customer waits.
Broadcast campaigns
Send approved template messages to opted-in contacts and segments at scale.
Drip and follow-up flows
Nurture leads with timed sequences that react to what the customer replies.
Order confirmations
Fire an automatic WhatsApp the moment an order is placed or shipped.
Abandoned-cart recovery
Win back checkouts with an automatic nudge and a pay link.
Payment reminders
Chase pending payments automatically, with the amount and a link.
AI chatbot
Let an AI agent answer, qualify and route conversations around the clock.
Smart routing and assignment
Send each chat to the right agent or team automatically.
Build it once, and it runs on autopilot
Every automation is a simple flow: something happens, ZeniaOne checks the rules, waits if needed, sends the right message, and tracks the result.
How ZeniaOne automates WhatsApp
Visual automation builder
Drag-and-drop flows with conditions, waits, buttons, lists and variables. No code.
Shared team inbox
Every WhatsApp number in one inbox with assignment, notes and the 24-hour window in view.
Official WhatsApp Business Platform
Built on Meta's Cloud API, so automation is compliant and your number stays safe.
AI replies and agents
Draft answers, summarise threads and run governed auto-reply agents.
More than automation: run your whole business from WhatsApp
Most tools stop at messaging. ZeniaOne adds a catalog, orders and payments, so a customer can discover, ask, buy and pay without leaving the chat.
Frequently asked questions
What is WhatsApp automation?
WhatsApp automation is the use of software to send and reply to WhatsApp messages automatically, such as auto-replies, broadcast campaigns, follow-up sequences, order and payment notifications and chatbots. On ZeniaOne it runs on the official WhatsApp Business Platform.
Is WhatsApp automation allowed?
Yes, when it runs on the official WhatsApp Business Platform (Cloud API) and you message people who opted in. ZeniaOne uses the official API and enforces opt-out (STOP) automatically, which keeps your number compliant. Automating the consumer WhatsApp app with unofficial tools is against WhatsApp policy and risks a ban.
Can I automate WhatsApp for free?
You can start on ZeniaOne's free trial and the entry plan is 999 rupees a month. Meta charges separately for WhatsApp conversations as per its pricing, which is standard across every provider.
Do I need the WhatsApp Business API?
Yes, automation at scale needs the WhatsApp Business API (Cloud API). ZeniaOne connects your number to it during onboarding, so you do not have to set it up yourself.
How is this different from the WhatsApp Business app?
The free WhatsApp Business app is built for one person on one phone with basic quick replies. ZeniaOne is built for a team: multiple agents, real automation flows, broadcast campaigns, a chatbot, commerce and analytics, all on one number.