WhatsApp for Restaurants

Grow your restaurant business on WhatsApp

For restaurants and cloud kitchens, WhatsApp takes direct orders, shares your menu, confirms reservations, sends delivery updates and brings diners back with offers, so you own the customer relationship instead of renting it from an aggregator.

Start free See pricing

Rohan Mehta

online

Hi name, your table for guests at restaurant is confirmed for date at time. Reply CHANGE to reschedule. See you soon!09:30

Great, see you then!09:31

Type a message

Table booked

The challenge

What WhatsApp solves for restaurants and cloud kitchens

High commissions eating into every aggregator order.

No direct relationship with the diners who order from you.

Reservation no-shows that waste tables on a busy night.

Getting one-time diners to come back.

Use cases

What you can do with WhatsApp for restaurants

Every one of these runs on the official WhatsApp Business Platform, from one place.

Menu and direct ordering

Share your menu in chat and take orders directly, commission-free, from your own WhatsApp number.

Table reservations

Let diners book a table and send an automatic confirmation and a reminder to cut no-shows.

Order and delivery status

Keep diners updated from kitchen to doorstep, so they are not left guessing.

Offers to regulars

Send weekend specials, festival menus and combos to opted-in diners who love your food.

Feedback after the meal

Ask for a quick rating or review after delivery, and catch issues before they hit public reviews.

How it works

From first message to loyal customer

Connect WhatsApp

Add your contacts

Automate messages

Grow revenue

Example message

A restaurant message you can automate

Text in curly brackets is a variable you map to your own data. Copy it, edit it, and let ZeniaOne send it automatically.

Reservation confirmationTemplate

Hi name, your table for guests at restaurant is confirmed for date at time. Reply CHANGE to reschedule. See you soon!

Looking for more? Browse the full WhatsApp template library.

One platform for your whole restaurant business

Shared team inbox, automation, broadcasts, catalog, orders and payments, on the official WhatsApp Business Platform. Everything above, in one place.

Start free See automation

FAQ

Frequently asked questions

Can customers order food directly on WhatsApp?

Yes. You can share your menu and take orders in the chat, on your own number, without paying an aggregator commission on every order.

Can I take table reservations on WhatsApp?

Yes. Diners can request a table and ZeniaOne can send an automatic confirmation and a reminder before the booking to reduce no-shows.

How is this different from Zomato or Swiggy?

Aggregators are great for discovery, but they own the customer and charge a commission. WhatsApp gives you a direct, repeat relationship with diners you already have, alongside the aggregators.

Across India

WhatsApp for restaurants, city by city

ZeniaOne works for restaurants and cloud kitchens anywhere in India. Explore your city: