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Utility template

Appointment Reminder WhatsApp Message Templates

An appointment reminder WhatsApp message reminds a customer of an upcoming booking so they turn up on time, which is one of the best ways to cut no-shows. These are Utility-category messages. Copy a template below.

Day-before reminder

Hi name, a reminder for your appointment at business tomorrow, date at time. Reply CHANGE to reschedule. See you soon!10:24

Same-day reminder

Hi name, we look forward to seeing you today at time for your service at business. Reply if you need directions.10:24

With doctor or staff name

Hi name, your appointment with staff at business is on date at time. Please arrive 10 minutes early. Reply RESCHEDULE if needed.10:24

Confirm or cancel

Hi name, please confirm your appointment on date at time. Reply YES to confirm or NO to cancel. Thank you, business.10:24

Final reminder

Hi name, just a quick reminder about your appointment in one hour at business. See you at time!10:24

Tip: text in curly brackets like {{name}}is a variable. Replace it with the customer's real details, or map it to a field when you send with ZeniaOne.

FAQ

Frequently asked questions

Are these appointment reminder templates free?

Yes. Every template here is free to copy and use. Replace the variables in curly brackets with your own details before you send.

Do these WhatsApp templates need approval?

These are Utility-category messages. On the WhatsApp Business Platform, Utility template messages need Meta approval before you can send them at scale. ZeniaOne handles submission and approval for you.

Can I send appointment reminder messages automatically?

Yes. With ZeniaOne you can trigger these as approved templates automatically, based on an order, a due date, a delay or any event, on the official WhatsApp Business Platform.

More template categories

Send appointment reminder messages on autopilot

Turn these into approved WhatsApp templates that trigger automatically with ZeniaOne, on the official WhatsApp Business Platform.