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Utility template

Appointment Confirmation WhatsApp Message Templates

An appointment confirmation WhatsApp message confirms a booking right after it is made, with the date, time and place. These are Utility-category messages. Copy a template below and replace the variables.

Standard confirmation

Hi name, your appointment at business is confirmed for date at time ✅ Reply CHANGE to reschedule.10:24

With service and staff

Hi name, confirmed: service with staff at business on date, time. Location: address. See you then!10:24

With preparation note

Hi name, your appointment on date at time is confirmed. Please instructions before you arrive. Reply for any question.10:24

Confirmation with reminder promise

All set, name! Your booking at business for date at time is confirmed. We will send a reminder a day before.10:24

Tip: text in curly brackets like {{name}}is a variable. Replace it with the customer's real details, or map it to a field when you send with ZeniaOne.

FAQ

Frequently asked questions

Are these appointment confirmation templates free?

Yes. Every template here is free to copy and use. Replace the variables in curly brackets with your own details before you send.

Do these WhatsApp templates need approval?

These are Utility-category messages. On the WhatsApp Business Platform, Utility template messages need Meta approval before you can send them at scale. ZeniaOne handles submission and approval for you.

Can I send appointment confirmation messages automatically?

Yes. With ZeniaOne you can trigger these as approved templates automatically, based on an order, a due date, a delay or any event, on the official WhatsApp Business Platform.

More template categories

Promotional & offers Order confirmation Payment reminder Abandoned cart Shipping & delivery

Send appointment confirmation messages on autopilot

Turn these into approved WhatsApp templates that trigger automatically with ZeniaOne, on the official WhatsApp Business Platform.

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