WhatsApp glossary

Catalog

A WhatsApp catalog is a mini storefront inside WhatsApp where customers browse a business products, each with a photo, price and description, without leaving the chat. It powers commerce features like carts and orders.

A basic catalog can be created in the free WhatsApp Business app. On the WhatsApp Business Platform, the catalog connects to a shared inbox, automation and payments so customers can order in chat.

It is a key part of selling on WhatsApp.

Related terms

Browse the full WhatsApp glossary

Put WhatsApp to work for your business

Shared team inbox, automation, broadcasts and commerce, on the official WhatsApp Business Platform.