Quick answer
What a WhatsApp QR code does
When a customer scans your WhatsApp QR code with their phone camera, WhatsApp opens a chat with your business, often with a greeting message pre-filled. It removes the friction of saving a number, so more people start a conversation.
Create a QR code in the WhatsApp Business app
- 1
Open WhatsApp Business and go to Settings, then Business tools.
- 2
Tap Short link, then the QR code option.
- 3
Optionally set a default greeting message.
- 4
Save or share the QR image, and print it where customers will see it.
Create a QR code from a click-to-chat link
You can also build a click-to-chat link in the form wa.me/91XXXXXXXXXX with an optional pre-filled message, then convert that link into a QR code with any QR generator. This works for any number, including one on the WhatsApp Business Platform. Try the ZeniaOne WhatsApp link generator to build the link first.
Frequently asked questions
Is a WhatsApp QR code free?
Yes. Generating a WhatsApp QR code in the Business app or from a click-to-chat link is free.
Can I add a message to my WhatsApp QR code?
Yes. You can set a pre-filled greeting so the chat opens with a ready message the customer can send in one tap.
Where should I put my WhatsApp QR code?
On packaging, receipts, storefront windows, business cards, menus, ads and your website, anywhere a customer might want to reach you quickly.