WhatsApp glossary

Messaging Limits

Messaging limits are the number of business-initiated conversations a WhatsApp number can start in a rolling 24 hours. Numbers move up tiers (for example 1K, 10K, 100K, unlimited) as they maintain a good quality rating and verify the business.

New numbers start at a lower tier and scale up automatically as they send quality messages and the business is verified.

A red quality rating can pause the ability to raise limits or reduce them.

Related terms

Browse the full WhatsApp glossary

Put WhatsApp to work for your business

Shared team inbox, automation, broadcasts and commerce, on the official WhatsApp Business Platform.